Business support
Day-to-day support and managed delivery
We help small to medium businesses stay secure, compliant, and supported in their day-to-day operations.
Our team delivers practical IT management and cyber security controls that reduce risk without disrupting business, including proactive monitoring, incident response, and security improvements aligned to your environment.
We also help uplift compliance expectations by mapping your current practices against relevant industry standards and guiding you through achievable steps to meet and maintain requirements - whether that’s ISO 27001, Essential Eight, NIST, or other frameworks specific to your sector.
How we support your business
Whether you’re an SME with no IT support or you’re simply looking for trusted guidance, we take a client-first approach with two ways to engage: Remote Management or Full Managed Support.
IT Management
Cyber security
Asset Management
24/7 support
Compliance
Staff training
Backup & Recovery
Network management
Remote managed support
Proactive monitoring, security, and guidance - delivered remotely.
Full managed support
End-to-end IT and cyber security support - both remote and onsite.
Not sure whether remote support or full management is right for you?
View the comparison table for a clear, side-by-side overview - and if you’d like a hand choosing, chat with one of our experts for friendly guidance on the best fit for your business, with support plans starting from $125 per month.
What clients are saying
"C5 Defence has been a great partner to work with. They listened to what we needed, made everything easy to understand, and helped us feel much more confident in our security and systems. Professional, fast and reliable - highly recommend."
— Bennings Blueberries“We had an internet issue for a week and nobody could fix it - not even the provider. After a 20-minute chat with C5 IT, they explained what was actually happening and had us back online the same day. They manage our tech now and keep us running.”
— Coffs Coast Fabrication & Engineering“We had ongoing POS/EFTPOS and Wi-Fi issues and couldn’t get anyone to properly own it. C5 IT fixed it, made it reliable, and explained everything clearly. It’s been much smoother since.”
— Tattersalls Hotel, Inverell“We had an IT outage that disrupted the clinic and it was hard to get help quickly. When we did get help, it felt complicated and confusing. C5 Defence team sorted it out, tightened our security, and improved backups so we’re not stuck in the same situation again. They’re responsive and explain things clearly.”
— Clear minds Psychology